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It isn’t hard to find a UX designer to nag you about testing your designs with actual users. The problem is, we’re not very good at explaining why you should do user testing (or how to find the time). We say it like it’s some accepted, self-explanatory truth that deep down, any decent human knows is the right thing to do. Like “be a good person” or “be kind to animals.” Of course, if it was that self-evident, there would be a lot more user testing in this world.
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Let me be very specific about why user testing is essential. As long as you’re in the web business, your work will be exposed to users.
If you’re already a user-testing advocate, that may seem obvious, but we often miss something that’s not as clear: how user testing impacts stakeholder communication and how we can ensure testing is built into projects, even when it seems impossible.
Content taken from alistapart.com